Frequently Asked Questions

Our extensive FAQs are here to answer any questions you might have.
If you’d like to ask us a question not listed, please contact us HERE.

I have injured myself playing sport on the weekend. What should I do?

Book in or call us immediately. Research show that the earlier you attend physiotherapy the sooner you are back and the less chance of recurrence. In emergencies we will do our best to see you straight away for early advice and management.

Do I need a referral?

No, a referral is not required. All walk ins are more than welcome. If you do have a referral then please bring it in with you.

Do I need to bring anything?

You are not required to bring anything with you. Loose fitting clothes or shorts are preferred to allow access to injuries. Individual patient gowns are also provided if needed.
If you do have any Doctors reports or scans then it would be helpful if you bring them along with you.

What are your operating hours?

We open from 9am-6pm Monday to Friday and 8am-3pm on Saturdays. However therapists are often flexible and will try their best to accommodate your schedule.

Do you accept health fund rebates?

Yes we have:
1. Hicaps Machine. We accept and process all Australian Private Health Funds on the spot.
2. Eftpos Terminal. We accept all Australian Debit or Credit Cards EXCEPT American Express (Amex)


There is a multi-storey carpark with 4 hours of free parking just behind Liberty Plaza.
Address: 42 Northam Ave, Bankstown NSW 2200

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